I really want to take a minute to recognize what a great company this is . We ordered a large bag of food and when we received it, it was oily and wet all the way thru the bag . I contacted them only to let them know because it could have been delivery people’s fault. i was in no way blaming chewy.com just informing them. They sent me a replacement bag immediately free of charge. That is EXCELLENT CUSTOMER SERVICE as far as I am concerned. This is the place to shop online for your pets needs.