We have had numerous Intex products over the last 12 years and they have ALWAYS stuck behind their products and their warranties.
We purchased this Intex pool pump from VMInnovations and it ended up getting here 3 days early. At first we thought that we got the wrong product because of the way it reads about GPH but after reading up realized it was correct. If any negative it would be that part because you had to read a few times to understand it. The pump itself is awesome gives great water flow to the pool and to the vacuum. This should help my pool a lot better. When you buy the above ground pools you should always purchase and go up at least 1 size with the pump.
The parts are all well made and heavy duty. Instructions were easy to understand to install. -Put it where you want it to be before you fill it with sand. You can buy the sand at any pool store. You will need 100 pounds.
I recommend purchasing the warranty because like I said they have always stood behind their products and warranties.
Please feel free to check out my you tube review Intext pool pump review.